Home Health Insurance Patricia Pichardo on what introduced her to HealthSherpa, her ardour for activism and social affect, and what her typical day appears to be like like – HealthSherpa Weblog

Patricia Pichardo on what introduced her to HealthSherpa, her ardour for activism and social affect, and what her typical day appears to be like like – HealthSherpa Weblog

Patricia Pichardo on what introduced her to HealthSherpa, her ardour for activism and social affect, and what her typical day appears to be like like – HealthSherpa Weblog


HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are crucial to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and development. On this publish, hear from Vice President of Product Administration Patricia Pichardo, who opens up about why she stated sure to HealthSherpa, her private journey to mission-driven work, and what her day-to-day appears to be like like.


I’ve been at HealthSherpa for nearly 2 months now. There was an acquisition at my final firm, and it led to a variety of change; it opened my eyes to exterior alternatives. I began getting pinged loads by recruiters and there have been attention-grabbing jobs opening up. I’d labored in liquor straight earlier than HealthSherpa; however earlier than that, I’d labored in a mission-driven setting, and I actually missed that mission connectivity. 

So after I began exploring new alternatives, what actually made HealthSherpa stand out was the mission, and the chance to do what I do professionally to usher some good into the world.


Personally, when Hurricane Maria hit Puerto Rico in 2017, I discovered myself advocating for Puerto Ricans within the diaspora – it actually awoke one thing inside me. With buddies and different volunteers, we have been in a position to take action a lot – we helped folks get out of the Island, helped feed youngsters who have been going with out meals, helped folks get entry to primary wants. 

After this expertise, I began fascinated with different points that weren’t essentially straight impacting one thing that I used to be near. So when Sarah (Ahn, Senior Recruiter) reached out to me about this position at HealthSherpa, it felt like a complete match for me. How would I get higher if I acquired sick, and I didn’t have enough insurance coverage? That could be a actual situation, an actual downside. And HealthSherpa is fixing it – and it’s a worthwhile firm, with a dedication to range, fairness and inclusion. It was a complete no-brainer to say sure to speak about this position.


There have been just a few issues that stood out to me:

  • The human contact. I’d labored with good recruiters earlier than, however at HealthSherpa, it wasn’t simply the recruiter. Sarah launched me to the following particular person, who introduced the identical nice contact and humanity to the method. It was clear that the recruiter and the hiring supervisor shared the identical values, and that there was clear intention informing the method. 
  • The candor. Sarah and all the folks on the interview group have been very candid with me about what the actual issues have been, the actual wants have been, and what the precise actuality at HealthSherpa regarded like.
  • The belief. The group trusted one another in a really implicit means. Later within the course of, I acquired to satisfy a few of my teammates, friends and direct studies. The conversations felt natural and real with the group as nicely. It didn’t really feel just like the group was being evaded the method; they requested questions (and vice versa), and it confirmed me that the recruiter and hiring supervisor positioned a variety of belief within the group, too – and from the conversations, it felt clear that the belief existed in each instructions.

So, not solely are they human, and candid, however they belief one another. They really feel actually comfy about one another’s positions. Once I spoke to George (Chief Government Officer), he stated that he didn’t must assess whether or not I’d be product chief – that was Cat’s (Chief Product Officer) job. He simply needed to determine whether or not I’d be match for the corporate normally, and to supply the chance to ask questions of one other co-founder who wasn’t managing this position.


I get up within the morning and work out at the least 3x/week earlier than beginning the day. After this, I sit down and have some quiet time. I spend time planning my day, establishing my conferences, and making certain that I’m arrange for achievement for the remainder of the day. I often have conferences after that – roughly 2-4hrs of conferences per day, and 2-4 hrs of quiet time, whether or not pre-planned or ad-hoc. 

It’s an awesome combination of collaboration, listening in, and asking the fitting questions and ensuring that we’re ready to make the fitting selections. Often my day ends with a gathering – a 1:1 with my supervisor or a direct report, or a company-wide assembly. I’d thought that this could really feel odd as a result of I used to spend time on the finish of the day alone, however I’ve discovered this actually energizing. There’s additionally a lot to be taught – I go away the day nearly on daily basis feeling energized and like I’m studying. I go away the times very glad.


I’ve discovered that there are issues that we take with no consideration, that aren’t as simple as they appear. Everybody is aware of about healthcare; no person goes by means of life while not having it, with out taking part on this system indirectly. There may be a lot to be taught as a client – and it’s unusual to consider this, as a result of it’s one thing primary, regular, wanted, and important. You will get sick in some unspecified time in the future, and also you will inevitably want healthcare. 

So, studying the complexities of the area is admittedly vital. There are issues that you simply may assume are easy and you discover out that they’re truly very difficult. I’ve been approaching a variety of this with humility, and counting on the those that I’ve been working with to assist me get on board. I 100% need to depend on my teammates to arrange me and maintain me up after I make errors.


I’d say two issues:

  • For those who’re fascinated with working right here, don’t assume twice. It’s best to positively discover alternatives with us, and apply while you see one thing that could possibly be match for you.
  • For somebody who isn’t so certain about HealthSherpa, for no matter cause – take into account the place you might be and the affect you’re making the place you might be, after which take into account the potential affect you possibly can make engaged on one thing that may assist remedy such an enormous downside. There’s nothing that feels higher than doing a job you get pleasure from, and realizing the way it will profit folks in an enormous means.

Need to work with Patricia and the remainder of our phenomenal group? Click on
right here to discover present openings and listen to from extra teammates at HealthSherpa!



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